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Liberata Selects Xerox Global Services to Introduce New Ways of Working

Company-wide contract enables Liberata to save approximately £600,000 over the next five years

XeroxIn a move that introduces more productive and cost efficient ways of working, Liberata has selected Xerox to deploy a managed office document services solution. The new partnership will save Liberata approximately £600,000 over the next five years through the assessment and management of the workplace ‘backbone’, including office equipment, services and supplies. Liberata is one of the UK’s leading providers of outsourced business processes. With 3,500 employees and over 20 locations across the UK, Liberata improves and streamlines complex operational processes.

Under the terms of the contract, Liberata will replace more than 120 different types of existing printing and imaging devices provided by more than 40 suppliers with Xerox’s end-to-end managed office document solution. Liberata will hand-over management of its entire print equipment infrastructure, including machines, consumables, support, maintenance and supplies, to Xerox.

Xerox’s office services bring together its class-leading technology, expertise and document processes to help Liberata boost productivity, improve efficiency levels and manage costs. The managed office document solution will be implemented across over 20 of Liberata’s Business Centres. In addition, Xerox is creating a company-wide standardised printing policy that enables measurable workflow efficiencies for Liberata’s staff.

Richard Whittle, Director Partners and Commercial for Liberata remarked: “Prior to our relationship with Xerox, Liberata worked with around 120 different kinds of copiers and printers, with no clear corporate-wide print policy. With Xerox we are now benefitting from a new way of working with cost savings, access to new technologies and an improvement in our environmental impact.”

Peter Romaine, Director and General Manager, Xerox Global Services, Xerox UK said: “Xerox’s understanding and expertise in the field of document and print management is at the very heart of the solution we have provided Liberata. By managing its print infrastructure Xerox is able to offer Liberata improved contract management, streamlined supplier touch points and more efficient invoicing.”

The consolidation and standardisation of single function office devices into multifunction products, which copy, scan, print, fax and email across Liberata’s offices not only provides a more efficient use of technology across the company but also introduces compelling new functionalities, such as the ability to scan documents to e-mail. The use of multifunction products within an improved service infrastructure also reduces the company’s use of energy, delivering both economic and environmental benefits.

The Liberata helpdesk will be fully integrated with the Xerox managed service helpdesk, giving a seamless operational management and escalation infrastructure on all print devices. As a result, Xerox will serve as a single point of contact and ownership of all print related requirements, giving Liberata simplicity and ease of management for the very first time.

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About Xerox UK

Xerox UK, the UK operation of Xerox Corporation, markets a comprehensive range of Xerox products, solutions and services, as well as associated supplies and software. Its offerings are focused on three main areas: offices from small to large, production print and graphic arts environments, and services that include consulting, systems design and management, and document outsourcing.

Xerox also has manufacturing and logistics operations in Ireland, the UK and the Netherlands, and a research and development facility (Xerox Research Centre Europe) in Grenoble, France. For more information visit, www.xerox.com

Xerox® is a trademark of Xerox Corporation. All non-Xerox brands and product names are trademarks or registered trademarks of their respective companies. Prices, features, specifications, capabilities, appearance and availability of Xerox products and services are subject to change without notice.

Customer Contact

For information on Xerox products, call 0870 873 3873 or visit www.xerox.co.uk

Media Contact

Judith Schunke, Xerox Europe, T: +44 (0) 1895 842 877, email: judith.schunke@xerox.com

Philipp Haberland, Trimedia Ltd, T: +44 (0) 207 025 7584, email: philipp.haberland@trimediauk.com



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