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DMC Software has been entered into the Who’s Who of Britain’s
Business Elite – Fastest Growing Companies 2009 publication, highlighting the business leaders who drive the companies which have recorded the highest growth rate. Some of the key measures applied include, sales turnover, net profit, new customers and market share.

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Mike Ramsay, managing director of DMC Software said, “It is a great honour for DMC to be entered into the Who’s Who of Britain’s Business Elite- Fastest Growing
Companies 2009 publication. DMC has gone from strength to strength this year despite the gloomy economy and I think that this is reflective of our focus as a business on delivering outstanding customer service. Without our customers there is no DMC and to ensure our customers keep coming back, we place a high emphasis on the level service we offer.

CRM is an extremely powerful tool that facilitates the provision of excellent customer service and it forms the core of all of our activities at DMC, from sales and marketing through to customer service. In an increasingly aggressive market place it is imperative for businesses to utilise CRM functionality in order to sustain a competitive advantage.”

CRM software, when implemented correctly, offers a single location for all customer information stored. From this data sales representatives can organise their time efficiently never missing an important call or meeting again, enabling them to strike while the iron is hot. Marketing professionals can automate communications ensuring that all customers are kept up to date with the latest information and customer service representatives can store details of enquiries and complaints to shape future business plans.

DMC Software knows that CRM can be the difference between sinking and swimming for many businesses. Keen to ensure that all businesses benefit from the capabilities of CRM, DMC Software offer Software-as-a-Service (SaaS) CRM to suit budgets at the smaller end of the spectrum. SaaS CRM alleviates the need to buy expensive hardware because the software is hosted at one of DMC’s data centres and is accessed through a web browser.

With SaaS CRM a small monthly fee is payable in return for full CRM functionality, regular backups, system maintenance, free upgrades and technical support. DMC Software offer two SaaS CRM solutions, ACT! SaaS which is exclusively available from DMC and Microsoft Dynamics CRM SaaS. With both of these solutions users will benefit from predictable costs, quick and easy implementation, and minimal hardware expenditure.

About DMC

DMC Software offers a host of software solutions to support the Customer Relationship Management (CRM) and Accounts functions within a business. In addition to this they offer high quality professional services, including development, training and technical support, ensuring businesses are provided with a solution that will increase efficiency and profitability.

For more information on any of the products available from DMC Software visit
www.dmcsoftware.co.uk, email info@dmcsoftware.co.uk or FREEPHONE 0800 6522 423 to speak to a member of the sales staff.

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For more information please contact Jade Dixon-Winters, Marketing Executive.
Email: jadewinters@dmcsoftware.co.uk
Tel: +44 (0)1733 362120

business CRM Software DMC Software Solutions economy fast growing companies hardware Software as a Service

This entry was posted on Wednesday, March 11th, 2009 at 7:57 am and is filed under Accounting and Finance, IT, Technology. You can follow any responses to this entry through the RSS 2.0 feed. Responses are currently closed, but you can trackback from your own site.